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Location:
DoubleTree Guest Suites - Historic Charleston
181 Church Street
Charleston, SC 29401
843.577.2644 (Hotel)
Corporate Room Rate:
$159 per night - through May 11, 2010
Please refer to the "Collections Institute" block to ensure the corporate rate.
Hotel Link: www.charlestondoubletree.com
Registration:
Please contact Tracy Bruce or David Johnson at: (847) 844-2200
Deadline for registration is - May 21, 2010
At the time you register you will need to mail your payment to secure your place in this class.
Cost: $1195 per person
Please make checks payable to:
Lending Solutions Consulting, Inc.
2200 Point Boulevard - Suite 110
Elgin, IL 60123
Fees are non-refundable. If you are unable to attend your scheduled class, you may reschedule for a future class based on space availability.
Cool, Calm, Collections
Collections Institute hosted by Rex Johnson
Learn How HYLS Can Be Incorporated Into Your Collections Department!
Resolution Collections
‘The Promise of Future Credit’
Collection departments are both understaffed and under-trained. You must invest in your collection department and make this your #1 priority! Credit unions are charging off millions of dollars and they don’t need to! Most credit unions saw delinquency continue to increase in 2009. It is a MUST to regain control in 2010!
• We can’t keep calling the same members over and over again receiving the same results. This school will show you how to resolve this issue and refrain from dialing for dollars!
• In today’s economic times, efficiency is key! The quicker you can come to a resolution, the more profitable your collections area will become.
• Receive answers to the compelling questions everyone is asking: What special considerations should we give our members? How far can we go to help our members stay in their homes and cars? How can we ensure we get paid even when bankruptcy is an option?
• Rex’s NEW Decision Model, HYLS, shows your lenders and collectors the true score and can be used as a tool to predict the likelihood our collection efforts will succeed.
Experience the Beauty & Charm of Charleston, South Carolina!
Classroom Agenda & Topics
Wednesday, June 2, 2010
8:00 a.m. – 8:30 a.m. Registration & Continental Breakfast
8:30 a.m. – 9:00 a.m. Welcome & Overview
9:00 a.m. – 12:00 p.m. Preview of Coming Attractions
12:00 p.m. - 1:00 p.m. Lunch
1:00 p.m. – 4:00 p.m. Scoring Models, Score Direction,
Bankruptcies, Cross-Selling
Thursday, June 3, 2010
8:00 a.m. – 8:30 a.m. Continental Breakfast
8:30 a.m. - 12:00 p.m. Staffing, Incentive Program, Follow-up,
Organization Strucure & Design,
Collection Manager's Role
12:00 p.m. - 1:00 p.m. Lunch
1:00 p.m. – 4:00 p.m. C.P.I., Measuring Deficiency Balances,
Outsourcing
Friday, June 4, 2010
8:00 a.m. – 8:30 a.m. Continental Breakfast
8:30 a.m. - 12:00 p.m. Indirect Lending, Early Warning System,
New Collection Reports, Loan Contracts
12:00 p.m. - 1:00 p.m. Lunch
1:00 p.m. – 4:00 p.m. Real Estate Collections, Misc Topics
HYLS - High Yield Lending Strategy
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