University of Lending - Crystal Lake, IL May 6-10, 2013 Hosted by Rex Johnson
In today's era of low interest rates, credit unions everywhere are looking for ways to generate more revenue. Higher yields are out there, along with countless opportunities to grow a prosperous loan portfolio. Unfortunately, many credit unions are turning away countless members that they could be helping out due to the fact that they have tightened up lending and have not been taught how to implement a High Yield Lending Strategy.
Let Rex Johnson and the University of Lending show you how to take advantage of the growth potential that is emerging everywhere!
Learn How to: - Approve 90% of all loan applications - Interview the member and analyze their next steps - Equip your collection department with the best solution strategies and look for loan opportunities in their account list - Make loans to potential bankrupt members without worrying about a loss - Finance homes for members who may have lost their home though short sale, deed in lieu of and foreclosures - Improve the overall operational efficiency and profitability of your credit union!
Click here to register: http://www.rexcuadvice.com/uol_register.php
Tuition: $1595 per attendee $1295 per return attendee $750 per CEO/Board Member
About Crystal Lake The Northwest Chicago suburb of Crystal Lake is a short drive from O'Hare International Airport. Crystal Lake is also centered near several major arterial roadways and is served by the Metra commuter trains via the Union Pacific rail line for easy access to the city of Chicago. Hotel (The University of Lending is held at hotel) Crystal Lake Holiday Inn 800 S. Route 31 Crystal Lake, IL Corporate Rate: $95.00/night *Please call 815-477-7000 for reservations **Reference the 'University of Lending' to receive rate. Official Hotel Website: www.hicrystallake.com
Transportation
Limousine Service - H & M Limousine Service (800-323-8262) The fare is $45.00 (1 person/1 way/Shared car from O'Hare Airport to the Holiday Inn in Crystal Lake) and then $10.00 for each additional person in your group.
Taxi Service - Taxi service is available at the airport however fares to the Crystal Lake Holiday Inn can run $75.00-$95.00.
Rental Car Agencies - O'Hare offers a wide choice of rental car agencies. A list of some of the agencies at O'Hare and how to go about picking up your rental car from O'Hare can be found here. Hotel Shuttle - The Holiday Inn offers a complimentary shuttle service within a 5-mile radius of the hotel between 7am - 11pm.
Classroom Topics & Agenda: Daily Breaks: Morning Session – 9:45 am Afternoon Session – 2:00 pm
Monday, May 6, 2013: 8:00 – 8:30 a.m. Registration/Continental Breakfast 8:30 – 9:00 a.m. Welcome and Overview 9:00 - 11:30 a.m. Philosophy/Scoring Models
We will present everything you need to know about scoring models, and: - How to recognize good scores from bad scores, & what direction the score is headed - How to make better decisions & see how “E” paper may be “A” paper & how “A” & “B” paper may be “D” or “E” paper - What makes a score change & how some loans you thought were good are being charged off
11:30 - 12:30 p.m. Lunch 12:30 – 4:00 p.m. Scoring Models 4:00 - 6:00 p.m. Cocktail Party
Tuesday, May 7, 2013: 8:00 – 8:30 a.m. Continental Breakfast
8:30 – 11:30 a.m. Score Enhancement 11:30 - 12:30 p.m. Lunch 12:30 - 4:00 p.m. Decision Making
Wednesday, May 8, 2013: 8:00 – 8:30 a.m. Continental Breakfast 8:30 – 11:30 a.m. Decision Making We will provide you with many tools to make decision making easy plus, we'll give you a decision making matrix so more employees will be empowered to make decisions on the spot, which will speed up service & help develop a strong lending team. Students will get an opportunity to use our new, “Decision Making Made Easy” model plus, the ALL NEW 1st of its kind - “High Yield Lending Strategy” Underwriting Guide. You will also learn: -How to make a loan that you would normally turn down if you ask the right questions -What loans you shouldn't make -How to avoid bankruptcies by easily recognizing what causes them 11:30 - 12:30 p.m. Lunch 1:15 – 4:30 p.m. Lending Solutions, Inc. Site Visit 4:30 – 6:30 p.m. Dinner
Thursday, May 9, 2013: 8:00 – 8:30 a.m. Continental Breakfast 8:30 – 11:30 a.m. Decision Scoring Model 11:30 - 12:30 p.m. Lunch 12:30 - 4:00 p.m. High Yield Lending Strategy Credit unions need yield. With our new High Yield Lending Strategy Underwriting Guide, you will be able to approve loans you never dreamed of & start serving more members by making loans, regardless of their score.
Friday, May 10, 2013:
8:00 – 8:30 a.m. Continental Breakfast 8:30 – 11:30 a.m. Devloping a Sales Culture Learn how to: - Evaluate staff & the attributes of a good sales person - Identify you have the right people & show them the right techniques - Sell Credit, Life, and Disability to over 80% of your members - Cross-sell to new members & build your loan portfolio We’ll also provide proven Incentive Programs that work & all the tools to be a super salesman, help more members & enhance income. Wrap Up and Adjourn 11:30 - 12:30 p.m. Lunch
University of Lending - Classroom Topics Score Enhancement - Learn: Ø The overview of the components that make up a scoring model. Ø How to explain to a member why their score is what it is. Ø How to show a member how to DRAMATICALLY improve their score to earn a lower rate. Ø How to use Score Enhancement as the best cross selling tool to dramatically drive up loans. Ø The importance of holding seminars and providing free credit reports to members Decision Making – Learn how to:
Ø Analyze the application and the credit bureau report. Ø Spot hidden opportunities. Ø Make the marginal loan. Ø Interview a member and direct the conversation with members while they are on the telephone. Ø Avoid bankruptcies. Ø Create the right environment to approve loans. Ø Reject a loan without upsetting a member. Ø Take a common-sense approach in making loan decisions. Sales Skills – Learn how to: Ø Sell 90% credit life and disability. Ø Approach members in person and by telephone. The credit report is your biggest cross selling tool, are you using it? Ø Explain a product and its features. Ø Create a desire for a product. Ø Explain the benefits of insurance products, such as credit/life disability, extended warranties and others. Ø How to implement a meaningful Incentive program Ø Discover your members’ requirements, then meet and exceed them. Ø You will not only approve loans while the member is on the phone, you will also learn how to close the loan. Ø The importance of closing loans, not just processing loans. Ø New members are a great lending opportunities. Risk-Based Pricing – Answer the following questions:
Ø Are we turning down potential loans and income by sending members to finance companies? Ø Are we being too selective? Ø Are our most creditworthy members going elsewhere for a better deal? Ø Should we consider a Risk-Based Lending program? Ø Are we already doing Risk-Based Lending but calling it something else? Ø How can you implement a Risk-Based Lending program? We have the answer! High Yield Lending Strategy – What can HYLS do for your credit union? Ø An increase in their loan growth Ø An increase in loan yield Ø Turndown fewer members Ø Charge-offs and delinquencies will decrease dramatically Ø Insure consistency in decision making like you’ve never see before Ø Create a new level of confidence in decision making Ø Interviewing skills will greatly improve Ø Response time will drop, the member will know right away if they are approved Ø HYLS not only looks at their credit score, but adjusts it based on the member’s qualifications, which are often overlooked.
University of Lending - Entertainment/Eating The University of Lending provides a continental breakfast every morning, lunch everyday, and dinner for one night. We have highlighted other eating options at your disposal: Lunch - The U of L provides lunch Monday through Friday. Each day lunch varies, consisting of one of the following: Traditional Italian fare, hamburgers, Italian beef and chicken, deli sandwiches, and Mexican fare. We also feature vegetarian selections.
Cocktail Party/Meet and Greet - Directly after Monday's class, the U of L sponsors a complementary Happy Hour in the Holiday Inn lobby. Drinks (alcoholic and non-alcoholic) and hors d'Oeuvres are served. While you get to know your classmates more, Rex Johnson and his staff at Lending Solutions Consulting, Inc. will be on hand to talk with you as well.
Wednesday night is typically the favorite night for our students. The evening begins after lunch when we bus students over to Lending Solutions, Inc. (LSI) to tour corporate headquarters/call center in Elgin, IL. While at LSI, students will see Rex's teachings firsthand, as they sit in on live phone calls, observe training classes, etc. After the tour at LSI, students will bus over to Pinstripes, (http://pinstripes.com/) a unique dining and entertainment venue. Dinner consists of your choice of filet mignon, grilled chicken, or fresh fish. Rex and his U of L staff will be in attendance. This is another great opportunity to talk with Rex and personally ask any questions you may have. If you have brought a guest with you, they are welcome to attend.
On Thursday morning, executives at LSI sponsor a hot breakfast (Consisting of eggs, sausage, bacon, hash browns and pastries) at 7am. This breakfast is not mandatory to attend but LSI cares greatly about your opinion and are interested in your thoughts about the tour. Please note this is the only hot breakfast of the week, so we feel it is worth coming to.
Local Restaurants
The Three Oaks Lodge, serving traditional American cuisine, is the Crystal Lake Holidy Inn's signature restaurant. In addition, there are dinning options for every palate available nearby. These include:
Around the Clock: 5011 Northwest Highway - Crystal Lake (815) 459-2100 http://www.aroundtheclockrestaurant.com/
Buffalo Wild Wings: 5755 Northwest Highway - Crystal Lake (815) 356-0333 http://www.buffalowildwings.com/Chili’s Grill & Bar: 5620 Northwest Highway - Crystal Lake (815)-356-9216 http://chicago.citysearch.com/profile/3443149/crystal_lake_il/chili_s_grill_bar.html Colonial Café: 6000 Northwest Highway - Crystal Lake (815) 455-5055 http://www.colonialcafe.com/
Georgio’s Chicago Pizza & Pub: 75 E. Woodstock Street - Crystal Lake (815)-459-8888 http://www.georgiospizza.com/ Nick’s Pizza & Pub: 856 Pyott Road - Crystal Lake (815)-356-5550 http://www.nickspizzapub.com/home/
Noodles & Company: 4912 Northwest Highway - Crystal Lake (815) 459-4400
http://www.noodles.com/ Outback Steakhouse: 4751 Northwest Highway - Crystal Lake (815) 479-5161 http://www.outback.com/gift-card/ Panera Bread: 6000 Northwest Highway - Crystal Lake (815) 444-8875 http://www.panera-chicago.com/locations.html Portillo’s Hot Dogs: 855 Cog Circle - Crystal Lake (815) 788-0900 http://www.portillos.com/private-parties/locations/ Richard Walker Pancake House: 5680 Northwest Highway - Crystal Lake (815) 479-9000 http://www.richardwalkers.com/
1176 Restaurant: 397 Virginia Street - Crystal Lake (815) 356-1776 http://www.1776restaurant.com/
T.G.I. Friday’s: 835 Cog Circle - Crystal Lake (815) 788-9440 http://crystallake.patch.com/listings/tgi-fridays-20 Three Oaks Lodge (Holiday Inn): 800 S. Route 31 - Crystal Lake (815) 477-7000 http://www.hicrystallake.com/dining.php
Wings Etc: 5899 Northwest Hwy, Crystal Lake, IL (815) 444-8180 http://wingsetc.net/ Wool Street Grill & Sports Bar: 800 Feinberg Ct - Cary (847) 462-9665 http://www.woolstreetgrill.com/
Restaurants - Algonquin Commons
Biaggi’s: 1524 Randall Road - Algonquin (847) 658-5040 http://www.biaggis.com/
Bonefish Grill: 1608 Randall Road - Algonquin (847) 658-9268 http://www.bonefishgrill.com/ Cheeseburger in Paradise: 1604 Randall Road - Algonquin (847) 658-9627 http://www.cheeseburgerinparadise.com/restaurant/locations/IL/Algonquin/Algonquin--IL/Index.aspx On the Border: 1512 South Randall Road – Algonquin (847) 658-1676 http://www.ontheborder.com/location.aspx?RestaurantId=417.002.0182&Tab=0&OnlineEnabled=True
Thirsy Whale Bar & Grill: 1700 S Randall Rd - Algonquin (847) 458-8555 http://www.thirstywhalebar.com/ Local Fast Food Chains McDonalds (2 Miles) Directions - Taco Bell (2 Miles) Directions - Burger King (2 Miles) Directions - Wendy's (2 Miles) Directions) - Culvers (1 Mile) Directions - turn Right on Pingree Rd instead of left as directions indicate)
*Holiday Inn staff can provide directions and assistance.
Shopping www.shopatalgonquincommons.com/ www.springhillmall.com/ http://www.themagnificentmile.com/shopping/ www.shopwoodfield.com/ http://www.premiumoutlets.com/outlets/outlet.asp?id=98
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