On-Site Consulting

Lending Solutions Consulting, Inc. is the only place you need to go for your credit unions consulting and training needs. Why would you go anywhere else when you can have:

Rex Johnson and Randy Mims the industry's most sought after consultants with demonstrated and proven abilities in both large and small credit unions.

Rex and Randy's personal commitment is to equip and strengthen the credit unions performance through high energy, high value one-on-one consultations and training. Rex and Randy will focus on showing credit unions how to substantially increase their income by analyzing portfolio & policies, demonstrate to senior management and board of directors how to make more loans and how to incorporate risk-based lending, develop a sales culture, while providing world-class service to your members.

Need to implement a Sales Culture and Incentive Program?

Then you need Randy Mims

Randy will motivate you and your staff to achieve greatness! He will teach you how to sell, why you must sell, and provide you the reason to sell. His high energy approach will show you why he was successful as a credit union CEO. He will evaluate your needs, set up an incentive plan to match those needs, help you monitor it, and adjust as necessary to make you successful! Tracking an issue? LSCI will soon have a PC based tracking program available to make your job even easier! Best of all, you, your staff and your Board of Directors will be thrilled with the end result.

Need to jumpstart your Collections Department?

Then you need Karin Brown

Is your credit union collection team staying ahead of the curve?

Karin Brown can show you how to implement creative solutions and alternative actions to your recovery process.  Through her years of experience, she will analyze your current staffing and delinquency portfolio, indetify improvement opportunities and offer comperhensive solutions to your collection needs. 

Risk-based lending is a complex process that requires well-honed credit granting skills.  Just as important, it also requires a strong collection team.  With her 30 plus years of credit union experience Karin can show you how to get there. 

Remember, relying on delinquency and charge-off ratios alone offers an imcomplete picture of your collection efforts.  Even low ratios can hide the true picture until you have a massive delinquency problem.  Do not operate with blinders on!  Let Karin Brown and LSCI help you meet your goals. 

Valerie Lentz can show you exactly how they respond! Her mystery shop calls test their service and sales culture (i.e. proper introduction, creating a sense of urgency, explaining the FICO score to member, etc). Valerie is available to come to your credit union and teach Reflection Training. Valerie will train your credit union's frontline staff with high level of member contact over the phone or in person on risk-based pricing, score enhancement, decision-making, sales skills, and service standards.

Lending Solutions Consulting is your one stop training and consulting provider. All our services are performed at your location and are designed to provide you with real solutions that are easy to implement and proven to work. You will see a huge change in the attitude and approach of your employees in serving your members. *If you are not delighted with the results, then the cost is free.

For more information on our consulting services please click on any of our names above to send us an email or for Rex Johnson's consulting contact Marsha Wieder at 800-937-4249 x.3202 / mwieder@rexcuadvice.com or for Randy Mims's, Karin Brown's, and Valerie Lentz's consulting please contact Valerie Lentz at 800-937-4249 x.3439 / vlentz@rexcuadvice.com