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On-Site Consulting

Your Strategic Partner for On-site Consulting & Employee Training

LSCI has a proven track record of helping credit unions reach and exceed their goals through our on-site training and consulting programs. Our experts will train as many or as few employees as requested, accommodating the needs, goals, and budget of your credit union.  With your staff in-house, downtime is minimal and work-flow moves steadily forward.

For as little as one day, one week, or ongoing training as an option, we work one-on-one with credit union and management teams from service to board, with front-line staff simulations and live member-centered interactive demonstrations. Our hands-on approach can help raise your credit union’s performance and outcomes.  Rex Johnson's renowned University of Lending (U of L) can be available on-site to train your entire lending/collection staff. Our onsite curriculum is the same as our on the road schools.

Customizable Topics Brought Right to You
LSCI can train employees from an extensive array of topics to accommodate your credit union's needs:
• Cross-selling / Sales
• Strategic planning
• Analysis of current processes and staffing
• Key ratios & decision-making
• Collections
• Lending in today's economy
• High Yield Lending Strategy (HYLS) Underwriting Guide
• Policies and pricing
• Understanding score codes & credit expectations

An Interactive Learning Experience Designed to Fit
The format of On-Site Consulting can include:
• Working one-on-one (including call center, branches, new accounts, etc.)
• Live demonstrations with your members in front of staff
• Classroom-style training sessions
• Breakout sessions
• Meeting with Management/Board of Directors


Recommended Preparation

Many credit unions complete a Portfolio Analysis prior to bringing LSCI on-site. This allows our consultants to review a sampling of specific loans which indicates the areas where the credit union needs the most attention. Additionally, consultants incorporate personalized examples for training purposes, which grants greater ownership over current lending issues.

Let's discuss your needs! | 877-915-7675