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Branch Manager Workshop - Hoffman Estates, IL - April 9-10, 2019

Tue Apr 09, 2019 - 8:30am to Wed Apr 10, 2019 - 4:00pm
Hosted By: 
Jack Kelly

Leadership is essential to the advancement of your organization’s strategic goals and credibility as a trusted financial partner. LSCI’s Branch Manager Workshop will provide valuable insight into effectively managing staff and creating a culture of excellence.  Develop the skills essential for successful branch management; register today!




Chicago Marriott Northwest
4800 Hoffman Boulevard
Hoffman Estates, IL 60192
Reservations:  847-645-9500
Room Rate:  $139 through 3/18/19



Classroom Topics: 

• Defining the role of the Branch Manager
• Understanding the business of your credit union
• Effective interviewing skills to attract & retain employees
• Ongoing training initiatives designed to keep motivation at the highest level
• Understanding how credit works and the fundamentals of credit reports
• Creating long term profitability while contributing to the branches' net income
• Fostering an entrepreneurial culture and why it is essential for growth
• Developing your knowledge for cross-selling products per household, while building lifetime relationships
• Maximizing incentive programs & rewarding employees
• Understanding what the lifetime relationship means for profitability and the bottom line
• Developing a true team whose focus is to be the “best of the best”