Collections Institute - Detroit, MI - October 9-11, 2018

Collections Institute - Detroit, MI - October 9-11, 2018
Tue Oct 09, 2018 - 8:00am to Thu Oct 11, 2018 - 4:00pm
Hosted By: 
Karin Brown-Purtell

In today’s lending environment, it’s imperative for credit unions to implement effective, progressive collection practices. Changing times call for a fresh approach.  The resolution-based methodology taught at the Collections Institute will revolutionize your approach. By building and maintaining lifetime relationships with members, you’ll ensure that even when members can’t pay everyone, they will pay the credit union.  

REGISTER HERE

Karin Brown-Purtell is the premier collection consultant in the credit union industry and has taught her resolution methodologies to thousands of credit union collectors. It’s time to get serious about professional collections training - the investment will deliver ongoing rewards for years to come! 

KARIN WILL SHOW YOU HOW TO GET RESULTS!

  • Using analytical skills to evaluate a member’s true financial picture
  • Manage repossessions in a more profitable manner
  • Develop individual recovery techniques based on the unique circumstances of the member
  • Conduct effective member interviews
  • Collaborate with members to find win-win payment solutions
  • Finding effective hiring and compliance practices

CLICK HERE TO REGISTER or contact us at 877-915-7675.

Registration Deadline: 9/28/18

 

Location: 

MGM Grand Detroit
1777 Third Street
Detroit, MI 48226
Reservations:  313-465-1777
Room Rate:  $179/night through Monday, September 19, 2018

Online Reservations: https://reservations.mgmmirage.com/bookingengine.aspx?pid=016&host=offer&code=coll

Tuition: 

$1295 per person

Please make checks payable to:
Lending Solutions Consulting, Inc.
2250 Point Boulevard - Suite 325
Elgin, IL 60123

Fees are non-refundable. If you are unable to attend your scheduled class, you may reschedule for a future class based on space availability.

Classroom Agenda: 

*Agenda is subject to change

Daily Breaks: Morning at 10:15am, Afternoon at 2:15pm

Tuesday, October 9, 2018

8 am –  8:30 am                     Registration/Continental Breakfast
8:30 am –  9:00 am              Welcome and Overview
9 am – 12:00 pm                   A Preview of Coming Attractions’
12 pm –  1pm                        Lunch
1pm –  4pm                           Scoring Models, Score Direction, Bankruptcies, Cross-Selling

Wednesday, October 10, 2018

8 am –  8:30 am                     Continental Breakfast
8:30 am – 12 pm                    Staffing, Incentive Program, Organization 
                                               
Structure & Design, Follow-up, Collections Manager’s Role

12 pm –  1 pm                         Lunch
1 pm –  4 pm                           C.P.I., Measuring Deficiency 
                                                  
Balances, Outsourcing

Thursday, October 11, 2018

8 am –  8:30 am                     Continental Breakfast
8:30 am – 12 pm                    Indirect Lending, Early Warning System, New Collection Reports, Loan Contracts
12 pm –  1 p.m.                      Lunch
1 pm –  4 p.m.                        Real Estate Collections, Miscellaneous Topics