Collections Institute - San Antonio, TX - April 10-12, 2018

Collections Institute - San Antonio, TX - April 10-12, 2018
Tue Apr 10, 2018 - 8:00am to Thu Apr 12, 2018 - 4:00pm
Hosted By: 
Karin Brown-Purtell

**Please note: This class is April 10-12, 2018. A previous version of our marketing piece stated April 9-11.**

Is your collections department in good health? It is vital to stay current and compliant in order to sustain collections success. Karin is the premier collection consultant in the credit union industry and has taught her resolution methodologies to thousands of credit union collectors. It’s time to get serious about professional collections training - the investment will deliver ongoing rewards for years to come! 

Karin Brown-Purtell has Tremendous Success Showing Attendees How to:

  •   Maintain new ethics & compliance standards while obtaining results
  •   Build analytical skills to identify a member's financial situation
  •   Manage and liquidate repossessions in a more profitable manner
  •   Use key factors to collect each loan differently
  •   Build effective interviewing skills to collect more loans
  •   Collaborate with members to find win-win payment solutions
  •   Learn the tools and reports that will make your job easier and more effective

CLICK HERE TO REGISTER or contact us at 877-915-7675.

Deadline for Registration:  3/20/18

Location: 

Holiday Inn San Antonio Riverwalk
217 North St. Mary’s Street
San Antonio, TX 78205
210-224-2500

$159 single/$169 double
Through March 21, 2018

Tuition: 

$1295 per person

Please make checks payable to:
Lending Solutions Consulting, Inc.
2250 Point Boulevard - Suite 325
Elgin, IL 60123

Fees are non-refundable. If you are unable to attend your scheduled class, you may reschedule for a future class based on space availability.

Classroom Agenda: 

*Agenda very subject to change

Daily Breaks: Morning at 10:15AM, Afternoon at 2:15PM

Tuesday, April 10, 2018

8:00 a.m. –  8:30 a.m.                     Registration/Continental Breakfast
8:30 a.m. –  9:00 a.m.                          Welcome and Overview
9:00 a.m – 12:00 p.m.                     A Preview of Coming Attractions’
12:00 p.m. –  1:00 p.m.                     Lunch
1:00 p.m. –  4:00 p.m.                     Scoring Models, Score Direction, Bankruptcies,
                                                           Cross-Selling

Wednesday, April 11, 2018

8:00 a.m. –  8:30 a.m.                     Continental Breakfast
8:30 a.m. – 12:00 p.m.                    Staffing, Incentive Program, Organization 
                                                         
Structure & Design, Follow-up, Collections
                                                         Manager’s Role

12:00 p.m. –  1:00 p.m.                   Lunch
1:00 p.m. –  4:00 p.m.                     C.P.I., Measuring Deficiency 
                                                         
Balances, Outsourcing

Thursday, April 12, 2018

8:00 a.m. –  8:30 a.m.                     Continental Breakfast
8:30 a.m. – 12:00 p.m.                    Indirect Lending, Early Warning System,
                                                           New Collection Reports, Loan Contracts

12:00 p.m. –  1:00 p.m.                   Lunch
1:00 p.m. –  4:00 p.m.                     Real Estate Collections, Miscellaneous Topics