All class times are CST
In today’s lending environment, it’s imperative for credit unions to implement effective, progressive collection practices. Changing times call for a fresh approach. The resolution-based methodology taught at the Collections Institute will revolutionize your approach. *Join Karin Brown-Purtell this December and learn easy and effective collection strategies that actually stick!
Karin Brown-Purtell is the premier collection consultant in the credit union industry and has taught her resolution methodologies to thousands of credit union collectors. It’s time to get serious about professional collections training - the investment will deliver ongoing rewards for years to come!
KARIN WILL SHOW YOU HOW TO GET RESULTS!
- Use analytical skills to evaluate a member’s true financial picture
- Manage repossessions in a more profitable manner
- Develop individual recovery techniques based on the unique circumstances of the member
- Conduct effective member interviews
- Collaborate with members to find win-win payment solutions
- Find effective hiring and compliance practices
CLICK HERE TO REGISTER or contact us at 877-915-7675.
*This is an online class featuring live, interactive instruction from Karin Brown-Purtell.
$849 per person
Tuesday, December 7, 2021
9:00 – 11:30 CST:
- Essential Elements of Delinquency Control
- Understanding FICO Scoring Models
- Ethics & Compliance
Wednesday, December 8, 2021
9:00 – 12:00 CST:
- Communication Strategy
Thursday, December 9, 2021
9:00 – 11:30 CST:
- Charge Off Recovery
- Tools & Tips
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